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|a Knapp, Rob,
|d 1946-
|1 https://id.oclc.org/worldcat/entity/E39PCjtJBCqvKbVBphDPRQg4mb
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|a The supernova advisor :
|b crossing the invisible bridge to exceptional client service and consistent growth /
|c Rob Knapp.
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|a Hoboken, N.J. :
|b John Wiley & Sons,
|c ©2008.
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|a 1 online resource (xxxi, 127 pages) :
|b illustrations
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
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|a Includes bibliographical references and index.
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|a The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders.
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|a Print version record.
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|a The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lyn.
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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|a Investment advisor-client relationships.
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|a Customer relations.
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|a Investment advisors.
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|a Financial services industry
|x Management.
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|a Relations conseiller en placements-client.
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|a Conseillers en placements.
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|a Services financiers
|x Gestion.
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|a investment counsels.
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|a BUSINESS & ECONOMICS
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|a Investment advisor-client relationships
|2 fast
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|a Investment advisors
|2 fast
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|i has work:
|a The supernova advisor (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCFYmVRJw9drb8MQvqXMWMq
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
776 |
0 |
8 |
|i Print version:
|a Knapp, Rob, 1946-
|t Supernova advisor.
|d Hoboken, N.J. : John Wiley & Sons, ©2008
|z 9780470249277
|z 0470249277
|w (DLC) 2007034473
|w (OCoLC)167501133
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