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Lost knowledge : confronting the threat of an aging workforce.

Addressing one of the most vital management problems of the coming years, this book asks how organisations can transfer the stores of knowledge & experience from older workers to the next generation. As the workforce ages, so this dilemma is becoming more acute.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Delong, David W.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Oxford Univ Press, 2004.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction; Part I: The High Cost of Losing Intellectual Capital; 1 The Landscape of Lost Knowledge; 2 Diagnosing the Strategic Impacts of Lost Knowledge; 3 A Strategic Framework for Action; Part II: Evaluating Knowledge Retention Practices; 4 Developing an HR Infrastructure for Knowledge Retention; 5 Improving the Transfer of Explicit Knowledge; 6 Transferring Implicit and Tacit Knowledge; 7 Applying IT to Capture, Store, and Share Intellectual Capital; 8 After the Knowledge Is Gone; Part III: Implementing Retention Strategies.
  • 9 Stemming the Flow of Lost Knowledge: Stories of Early Adopters10 Launching Knowledge Retention Initiatives: Principles for Action; 11 Overcoming Organizational Barriers to Knowledge Retention; 12 Creating the Future: Thinking Strategically about Knowledge Retention; Notes; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X; Y; Z.