The impact of performance measurement on performance /

This e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs)...

Description complète

Détails bibliographiques
Cote:Libro Electrónico
Autres auteurs: Bourne, Mike, Melnyk, Steven, Faull, Norman
Format: Électronique eBook
Langue:Inglés
Publié: [Bradford, England] : Emerald, [2007]
Collection:International journal of operations & production management ; vol. 27, no. 8.
Sujets:
Organizational effectiveness > Measurement.
Performance > Measurement.
Efficacité organisationnelle > Mesure.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Corporate Governance.
BUSINESS & ECONOMICS > Leadership.
BUSINESS & ECONOMICS > Organizational Development.
Organizational effectiveness > Measurement
Performance > Measurement
Accès en ligne:Texto completo
Table des matières:
  • Cover; CONTENTS; EDITORIAL BOARD; Guest editorial; Towards a definition of a business performance measurement system; Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs; The impact of performance measurement in the voluntary sector; The impact of balanced scorecards in a public sector environment; Using SPC to measure a national supermarket chain's suppliers' performance; The impact of performance management on customers' expected logistics performance.

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