Reinventing the patient experience : strategies for hospital leaders /

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"Reinventing the Patient Experience provides the advice and inspiration you need to make significant changes in the way your patients experience care in your hospital." "The book draws lessons from the experiences of hospitals considered innovators in patient-centered care. This diver...

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Détails bibliographiques
Cote:Libro Electrónico
Autres auteurs: Christianson, Jon B.
Format: Électronique eBook
Langue:Inglés
Publié: Chicago : Health Administration Press, ©2007.
Collection:Management series (Ann Arbor, Mich.)
Sujets:
Hospital care > United States.
Hospital patients > Care > United States.
Hospitals > United States > Administration.
Hospital-Patient Relations
Hospital Administration > methods
Soins hospitaliers > États-Unis.
Hospitalisés > Soins > États-Unis.
Hôpitaux > États-Unis > Administration.
MEDICAL > Hospital Administration & Care.
Hospital care
Hospital patients > Care
Hospitals > Administration
United States
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