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Market orientation and service firm performance : a research agenda /

Market orientation is a corner-stone of marketing and management strategy. However, relatively little research has been conducted into the relationship between market orientation and performance in the context of services firms. This is surprising, given the rapid growth of the services sector in th...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Gray, Brendan J., Hooley, Graham J.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, England : Emerald Group Pub., ©2002.
Colección:European journal of marketing ; v. 36, no. 9/10.
Temas:
Acceso en línea:Texto completo

MARC

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245 0 0 |a Market orientation and service firm performance :  |b a research agenda /  |c guest editors, Brendan J. Gray and Graham J. Hooley. 
260 |a Bradford, England :  |b Emerald Group Pub.,  |c ©2002. 
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490 1 |a European journal of marketing,  |x 0309-0566 ;  |v v. 36, no. 9/10 
546 |a Includes abstracts in English, French, German and Spanish. 
504 |a Includes bibliographical references. 
588 0 |a Print version record. 
520 |a Market orientation is a corner-stone of marketing and management strategy. However, relatively little research has been conducted into the relationship between market orientation and performance in the context of services firms. This is surprising, given the rapid growth of the services sector in the past years, and its importance as a source of job creation and wealth. 
505 0 |a Market-oriented value creation in service firms / Rob B. McNaughton, Phil Osborne and Brian C. Imrie -- Market orientation in service: a review and analysis / Águeda Esteban, Ángel Millán, Arturo Molina and David Martín Consuegra -- Market orientation and social services in private non-profit organisations / Rodolfo Vásquez, Luis Ignatio Álvarez and Maria Leticia Santos -- Culture and leadership in market-oriented service organisations / Hans Kasper -- How does market orientation contribute to service firm performance? An examination of alternative mechanisms / Sheelagh Mateer, Phil Osborne, Tony Garrett and Brendan J. Gray -- Market-oriented behavior: comparing service with product exporters / John W. Cadogan, San Sunquist, Risto T. Salomen and Kaisu Puumalainen -- Antecedents of international performance: a service firm's perspective / Muris Cicic, Paul Patterson and Aviv Shoham -- Redefining market orientation from a relationship perspective: theoretical considerations and empirical results / Gabriele Helfert, Thomas Ritter and Achim Walter -- Market orientation and incumbent performance in dynamic markets / Monica L. Perry and Alan T. Shao -- Market orientation and business performance / Chiquan Guo. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Marketing. 
650 0 |a Service industries  |x Marketing. 
650 2 |a Marketing 
650 6 |a Marketing. 
650 6 |a Services (Industrie)  |x Marketing. 
650 7 |a marketing.  |2 aat 
650 7 |a BUSINESS & ECONOMICS  |x Industrial Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Marketing  |2 fast 
650 7 |a Service industries  |x Marketing  |2 fast 
700 1 |a Gray, Brendan J. 
700 1 |a Hooley, Graham J. 
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830 0 |a European journal of marketing ;  |v v. 36, no. 9/10. 
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