Cargando…
The maturation of assessment in academic libraries : the role of LibQUAL+ TM /
Libraries are facing significant challenges thathave profound implications for their modusoperandi. Chief among the challenges are theproliferation of new technologies fordelivering library services, the plethora ofprojects vying for scarce resources, andincreasingly demanding constituencies withdiv...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bradford, England :
Emerald Group Pub.,
©2002.
|
| Colección: | Performance measurement and metrics ;
v. 3, no. 2. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Ma 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn133163975 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 000815s2002 enk ob 000 0 eng d | ||
| 040 | |a COCUF |b eng |e pn |c COCUF |d OCLCQ |d N$T |d YDXCP |d OCLCQ |d IDEBK |d E7B |d NRU |d OCLCQ |d TXA |d OCLCQ |d OCLCO |d OCLCF |d OCLCQ |d EBLCP |d OCLCQ |d AZK |d COCUF |d CNNOR |d LOA |d MERUC |d K6U |d STF |d MOR |d PIFAG |d FVL |d ZCU |d OCLCQ |d U3W |d D6H |d WRM |d NRAMU |d ICG |d VT2 |d OCLCQ |d AU@ |d G3B |d TKN |d DKC |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d OCLCL | ||
| 019 | |a 61401508 |a 647317798 |a 961522928 |a 962656879 |a 1058185276 | ||
| 020 | |a 0861767187 | ||
| 020 | |a 9780861767182 | ||
| 020 | |a 1845447158 |q (electronic bk.) | ||
| 020 | |a 9781845447151 |q (electronic bk.) | ||
| 024 | 8 | |a ebc3009163 | |
| 029 | 1 | |a AU@ |b 000050967854 | |
| 029 | 1 | |a AU@ |b 000053023936 | |
| 029 | 1 | |a AU@ |b 000066751618 | |
| 035 | |a (OCoLC)133163975 |z (OCoLC)61401508 |z (OCoLC)647317798 |z (OCoLC)961522928 |z (OCoLC)962656879 |z (OCoLC)1058185276 | ||
| 043 | |a n-us--- | ||
| 050 | 4 | |a Z678.85 |b .M38 2002eb | |
| 072 | 7 | |a LAN |x 025020 |2 bisacsh | |
| 082 | 0 | 4 | |a 027.7/0973 |2 22 |
| 049 | |a UAMI | ||
| 245 | 0 | 4 | |a The maturation of assessment in academic libraries : |b the role of LibQUAL+ TM / |c guest editor, Colleen Cook. |
| 260 | |a Bradford, England : |b Emerald Group Pub., |c ©2002. | ||
| 300 | |a 1 online resource (79 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file | ||
| 490 | 1 | |a Performance measurement and metrics, |x 1467-8047 ; |v v. 3, no. 2, 2002 | |
| 504 | |a Includes bibliographical references. | ||
| 520 | |a Libraries are facing significant challenges thathave profound implications for their modusoperandi. Chief among the challenges are theproliferation of new technologies fordelivering library services, the plethora ofprojects vying for scarce resources, andincreasingly demanding constituencies withdiverse needs and expectations. | ||
| 505 | 0 | |a Abstracts & keywords; Foreword; Introduction; LibQUAL+TM as transformative experience; Extracting meaningful measures of user satisfaction from LibQUAL+TM for the University Libraries at Virginia Tech; LibQUAL+TM at Miami University; Continuous assessment at Washington State University Libraries: a case study; LibQUAL+TM as a confirming resource; Probing user perceptions of service quality: using focus groups to enhance quantitative surveys; LibQUAL+TM and the small academic library; Using LibQUAL+TM to improve services to library constituents; LibQUAL+TM spring 200 comments. | |
| 588 | 0 | |a Print version record. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Academic libraries |x Evaluation. | |
| 650 | 0 | |a Library use studies. | |
| 650 | 6 | |a Bibliothèques universitaires |x Évaluation. | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Library & Information Science |x Archives & Special Libraries. |2 bisacsh | |
| 650 | 7 | |a Academic libraries |x Evaluation |2 fast | |
| 650 | 7 | |a Library use studies |2 fast | |
| 700 | 1 | |a Cook, Colleen, |d 1952- |1 https://id.oclc.org/worldcat/entity/E39PCjrwrjyxBmBjDDFV989TwP | |
| 758 | |i has work: |a The maturation of assessment in academic libraries (Text) |1 https://id.oclc.org/worldcat/entity/E39PCH9dCgWWBXGBjpqC8rwW8P |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 830 | 0 | |a Performance measurement and metrics ; |v v. 3, no. 2. | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3009163 |z Texto completo |
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL3009163 | ||
| 938 | |a ebrary |b EBRY |n ebr10052727 | ||
| 938 | |a EBSCOhost |b EBSC |n 135559 | ||
| 938 | |a YBP Library Services |b YANK |n 2909377 | ||
| 938 | |a YBP Library Services |b YANK |n 2365080 | ||
| 994 | |a 92 |b IZTAP | ||