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Themed issue on "A quality perspective."
It is difficult to start this new year for thejournal without a reference to thehorrendous events of 11 September 2001which have touched all of us. Our sympathiesgo out to all those killed, suffering and indeedredundant as a result of such monstrous actsthat it makes any claim for us to havereached...
| Clasificación: | Libro Electrónico |
|---|---|
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bradford, England :
Emerald Group Pub.,
©2002.
|
| Colección: | Managerial auditing journal ;
v. 17, no. 1/2. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Contents; Abstracts & keywords; Editorial; The importance of intellectual capital and its effect on performance measurement systems; Use of measurement and charts to inform management decisions; The role of the maintenance organisation in an integrated management system; The implementation and application of the business excellence model in SMEs; AccountAbility 1000; The introduction of QFD in a UK original equipment manufacturer; Strategy in turbulent times; SA 8000; ''It's a black art''; ISO 9000 certification and the bottom line.