Managing quality in e-operations /

This collection of papers discusses quality ofoperations management in dot.combusinesses as a contributing factor to theirlong-term sustainability. The premiseconsidered is that the recent spate of dot.comfailures is due not to a lack of informationtechnologies (IT) competencies, or marketingflair,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Seow, Christopher
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, England : Emerald Group Pub., ©2003.
Colección:TQM magazine ; v. 15, no. 3.
Temas:
Electronic commerce.
Quality control.
Commerce électronique.
Qualité > Contrôle.
quality control.
BUSINESS & ECONOMICS > International > Marketing.
BUSINESS & ECONOMICS > Marketing > Multilevel.
BUSINESS & ECONOMICS > Exports & Imports.
Electronic commerce
Quality control
Andre fag (naturvidenskab og teknik) > Andre fag.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Abstracts & keywords; Guest editorial; E-quality in an integrated enterprise; Quality and electronic commerce; The building blocks of an operations strategy for e-business; A service quality framework for Web-based information systems; Implications of B2B marketplace to supply chain development; E-business: the illusion of automated success; The return of online grocery shopping; Reengineering construction business processes through electronic commerce.

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