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Managing quality in e-operations /

This collection of papers discusses quality ofoperations management in dot.combusinesses as a contributing factor to theirlong-term sustainability. The premiseconsidered is that the recent spate of dot.comfailures is due not to a lack of informationtechnologies (IT) competencies, or marketingflair,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Seow, Christopher
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, England : Emerald Group Pub., ©2003.
Colección:TQM magazine ; v. 15, no. 3.
Temas:
Acceso en línea:Texto completo

MARC

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245 0 0 |a Managing quality in e-operations /  |c guest editor Christopher Seow. 
260 |a Bradford, England :  |b Emerald Group Pub.,  |c ©2003. 
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490 1 |a The TQM magazine,  |x 0954-478X ;  |v v. 15, no. 3, 2003 
504 |a Includes bibliographical references. 
588 0 |a Print version record. 
505 0 |a Abstracts & keywords; Guest editorial; E-quality in an integrated enterprise; Quality and electronic commerce; The building blocks of an operations strategy for e-business; A service quality framework for Web-based information systems; Implications of B2B marketplace to supply chain development; E-business: the illusion of automated success; The return of online grocery shopping; Reengineering construction business processes through electronic commerce. 
520 |a This collection of papers discusses quality ofoperations management in dot.combusinesses as a contributing factor to theirlong-term sustainability. The premiseconsidered is that the recent spate of dot.comfailures is due not to a lack of informationtechnologies (IT) competencies, or marketingflair, but to a lack of quality management -and the management of quality - in thesebusinesses. Indeed, the essence encapsulatedin these papers is that there has been amarginalisation of quality in the managementof key business processes. As is the case in the ''old economy'' of''bricks and mortar'' busine. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Electronic commerce. 
650 0 |a Quality control. 
650 6 |a Commerce électronique. 
650 6 |a Qualité  |x Contrôle. 
650 7 |a quality control.  |2 aat 
650 7 |a BUSINESS & ECONOMICS  |x International  |x Marketing.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Marketing  |x Multilevel.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Exports & Imports.  |2 bisacsh 
650 7 |a Electronic commerce  |2 fast 
650 7 |a Quality control  |2 fast 
653 |a Andre fag (naturvidenskab og teknik)  |a Andre fag. 
700 1 |a Seow, Christopher. 
758 |i has work:  |a Managing quality in e-operations (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCY63q37JdHTQbcDTPx87Xm  |4 https://id.oclc.org/worldcat/ontology/hasWork 
830 0 |a TQM magazine ;  |v v. 15, no. 3. 
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