QUIS 9 /

This issue of International Journal of Service Industry Management is dedicated toinclude selected best papers presented at QUIS 9 (Quality in Services) held at Karlstaduniversity, Sweden in 15-18 June 2004. The symposium was co-hosted by the Center forService Leadership at Arizona State University,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Gustafsson, Anders, 1964-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, England : Emerald Group Pub., ©2005.
Colección:International journal of service industry management ; v. 16, no. 2.
Temas:
Customer services > Management.
Service industries.
Service à la clientèle > Gestion.
Services (Industrie)
Customer services > Management
Service industries
Acceso en línea:Texto completo
Descripción
Sumario:This issue of International Journal of Service Industry Management is dedicated toinclude selected best papers presented at QUIS 9 (Quality in Services) held at Karlstaduniversity, Sweden in 15-18 June 2004. The symposium was co-hosted by the Center forService Leadership at Arizona State University, USA.
Descripción Física:1 online resource (85 pages)
ISBN:1845441303
9781845441302
1845442911
9781845442910

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