Electronic commerce in the retail sector : from exploratory channel to strategic necessity /

Whilst the Internet is already exerting a considerable impact upon society, in general, it is in the arena of trade and commerce that the Internet's most significant influence has been witnessed. As global competition intensifies, an organization's effective operational performance, and co...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Doherty, Neil F., Ellis-Chadwick, Fiona
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, England : Emerald Group Pub., ©2006.
Colección:International journal of retail & distribution management ; v. 34, no. 4/5.
Temas:
Electronic commerce.
Retail trade > Management.
Commerce électronique.
BUSINESS & ECONOMICS > International > Marketing.
BUSINESS & ECONOMICS > Marketing > Multilevel.
BUSINESS & ECONOMICS > Exports & Imports.
Electronic commerce
Retail trade > Management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • CONTENTS
  • EDITORIAL ADVISORY BOARD
  • Guest editorial
  • Comparing e-service performance across industry sectors
  • The provision of delivery information online: a missed opportunity
  • Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers
  • Cross-industry analysis of consumer assessments of internet retailers' service performances
  • E-shopping lovers and fearful conservatives: a market segmentation analysis
  • Why consumers hesitate to shop online
  • The UK grocery business: towards a sustainable model for virtual markets
  • E-commerce adoption in the retail sector: empirical insights
  • Applying the technology acceptance model to the online retailing of financial services
  • New perspectives in internet retailing: a review and strategic critique of the field.

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