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Crisis management in tourism /

With examples drawn from the UK, Europe, the USA, Australia, and Asia, this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourism. Part I (chapters 2-11) deals with theoretical foundations of crisis management. Part II (chapters 12-17...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Laws, Eric, 1945-, Prideaux, B. (Bruce), Chon, K. S.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Wallingford, UK ; Cambridge, MA : CABI, ©2007.
Colección:CAB books.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface : the tsunami of 26 December 2005, PATA's initial responses / Peter Semone
  • Crisis management in tourism : challenges for managers and researchers / Eric Laws, Bruce Prideaux and Kaye Chon
  • Post-crisis forecasting : better make haste slowly / Miriam Scaglione
  • Policy response to rural dangers : managing educational visits in the wake of the foot and mouth and E. coli crises / Derek Hall
  • The evolution of an emergency management tourism faculty resource / Thomas E. Drabek
  • Aftermath of crises and disasters : notes for an impact assessment approach / Pedro Moreira
  • Western and Eastern approaches to crisis management for global tourism : some differences / Peter Schmidt and Mike Berrell
  • Crisis in Bali : lessons in tourism recovery / Yetta K. Gurtner
  • 'Crises' that scare tourists : investigating tourists' travel-related concerns / Sara Dolnicar
  • For better or worse : consumer perceptions of factors impacting company crisis outcome / Lynette M. McDonald, Beverley Sparks and Ian Glendon
  • Tourism and terrorism : an analytical framework with special focus on the media / Walter Freyer and Alexander Schröder
  • Factors influencing crisis management in tourism destinations / Kom Campiranon and Noel Scott
  • Crisis management and tourism organizations : a comparative study in the European Alps / Harald Pechlaner, Dagmar Abfalter, Frieda Raich and Axel Dreyer
  • Taiwan's 921 earthquake, crisis management and research on no-escape natural disaster / Tzung-Cheng Huan
  • International tourism and infectious disease : managing the SARS crisis in Singapore / Joan Henderson
  • A proposed model for tourism crisis management : the UK's foot and mouth disease crisis analysed / Andrew Lyon and Amy Worton
  • Phuket : tsunami and tourism
  • a preliminary investigation / Yetta K. Gurtner.
  • Tsunamis, earthquakes, volcanism and other problems : disasters, responses and Japanese tourism / Malcolm Cooper and Patricia Erfurt
  • The 'perfect storm' : turbulence and crisis in the global airline industry / Dawna L. Rhoades and Rosemarie Reynolds
  • Responding to the crises of 2001 : the Australian experience / Barbara Anderson, Bruce Prideaux and Graham Brown
  • Restoring Kenyan tourism in crisis : Kenyan tourism's response to negative travel advisories 2003 / David Beirman
  • A comparison of pre- and post-9/11 traveller profiles : post-crisis marketing implications / Stephen W. Litvin and John C. Crotts
  • Crisis communication response strategies : a case study of the Irish tourist board's response to the 2001 European foot and mouth scare / Siobhan Tiernan, Josephine Igoe, Conor Carroll and Sinead O'Keefe
  • The regional effects of terrorism on tourism : an empirical analysis / Brian W. Sloboda
  • Sabah's responses to 11 September : a tourism analysis / Awangku Hassanal Bahar Pengiran Bagul and Wan Shawaluddin Wan Hassan
  • Events in Indonesia : exploring the limits to formal tourism trends forecasting methods in complex crisis situations / Bruce Prideaux, Eric Laws and Bill Faulkner
  • Reflections and further research priorities / Bruce Prideaux and Eric Laws.