Tabla de Contenidos:
  • 1. Introduction
  • 2. Overview of cognitive task analysis methods
  • 3. Preparation and framing
  • 4. Using concept maps for knowledge elicitation and representation
  • 5. Incident-based CTA: helping practitioners ``tell stories''
  • 6. CTA methods and experiment-like tasks
  • 7. Analysis and representation
  • 8. Thinking about cognition
  • 9. Trends and themes in the development of cognitive task analysis: the rise of modern cognitive psychology
  • 10. Information technology
  • 11. The role of cognitive requirements in system development
  • 12. Cognitive training
  • 13. Understanding how consumers make decisions: using cognitive task analysis for market research
  • 14. Cognitive task analysis for measurement and evaluation
  • 15. Future directions for cognitive task analysis.