Managing strategic enterprise systems and e-government initiatives in Asia : a casebook /

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This book presents a socio-technical view of strategic informationsystems issues such as enterprise systems implementation andmanagement, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studiesdocumenting experiences of utilizing enterpris...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Pan, Shan-Ling
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Singapore ; Hackensack, N.J. : World Scientific, ©2004.
Colección:Series on innovation and knowledge management ; v. 1.
Temas:
Knowledge management > Asia > Case studies.
Management information systems > Asia > Case studies.
Information technology > Management > Case studies.
Local government > Asia > Data processing > Case studies.
Gestion des connaissances > Asie > Études de cas.
Systèmes d'information de gestion > Asie > Études de cas.
Technologie de l'information > Gestion > Études de cas.
BUSINESS & ECONOMICS > Information Management.
BUSINESS & ECONOMICS > Knowledge Capital.
Information technology > Management
Knowledge management
Local government > Data processing
Management information systems
Asia
Case studies
Case studies.
Études de cas.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Foreword by Robert Galliers; Foreword by Lai Kim Fatt; Preface; Acknowledgements; List of Contributors; Case 1: Infosys Technologies Limited, India RaviShankar Mayasandra; Case 2: NCS Private Limited, Singapore Anand Ramchand; Case 3: Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges Celeste Ng; Case 4: UNI, Singapore Sathish Sritharan; Case 5: Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) Calvin Chan; Case 6: The Infocomm Development Authority Of Singapore (IDA) Eric Lim.

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