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|a Managing strategic enterprise systems and e-government initiatives in Asia :
|b a casebook /
|c [edited by] Pan Shan-Ling.
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|a Singapore ;
|a Hackensack, N.J. :
|b World Scientific,
|c ©2004.
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|a 1 online resource (xviii, 160 pages) :
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|a Series on innovation and knowledge management ;
|v v. 1
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|a Title from title screen.
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|a This book presents a socio-technical view of strategic informationsystems issues such as enterprise systems implementation andmanagement, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studiesdocumenting experiences of utilizing enterprise systems ande-government initiatives in organizations and government agencies fromAsia-Pacific countries such as Australia, India, Singapore, and SouthKorea.
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|a Foreword by Robert Galliers; Foreword by Lai Kim Fatt; Preface; Acknowledgements; List of Contributors; Case 1: Infosys Technologies Limited, India RaviShankar Mayasandra; Case 2: NCS Private Limited, Singapore Anand Ramchand; Case 3: Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges Celeste Ng; Case 4: UNI, Singapore Sathish Sritharan; Case 5: Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) Calvin Chan; Case 6: The Infocomm Development Authority Of Singapore (IDA) Eric Lim.
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|a Includes bibliographical references.
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|a Knowledge management
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|v Case studies.
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|a Systèmes d'information de gestion
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|a Technologie de l'information
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|a Pan, Shan-Ling.
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|a Managing strategic enterprise systems and e-government initiatives in Asia (Text)
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|i Print version:
|t Managing strategic enterprise systems and e-government initiatives in Asia.
|d Singapore : World Scientific, 2004
|z 9812389075
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