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Six sigma for operational excellence /
Since its inception more than a decade ago, six sigma as a quality improvement framework has been gaining increasing attention and acceptance in industry. Thus performance in both manufacturing and service operations can now be calibrated in terms of "sigma level", and companies eager to i...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Bradford, England] :
Emerald Group Pub.,
2004.
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| Colección: | TQM magazine ;
v. 16, no. 4, 2004. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | Since its inception more than a decade ago, six sigma as a quality improvement framework has been gaining increasing attention and acceptance in industry. Thus performance in both manufacturing and service operations can now be calibrated in terms of "sigma level", and companies eager to impress customers have begun to label themselves "six sigma organizations". In this paper, a realistic view is taken of the six sigma framework, with an examination of the basis of six sigma and its long term potential. It is argued that in the dynamic business environment of the twenty-first century, a forwar |
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| Descripción Física: | 1 online resource (pages 231-308.) |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 0861769813 9780861769810 1845444191 9781845444198 1280515589 9781280515583 9786610515585 6610515581 |