Managing upward : a partnership plan for employees and bosses /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hathaway, Patti
Otros Autores: Schubert, Susan D.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Los Angeles, Calif. : Crisp Publications, ©1992.
Colección:Fifty-Minute series.
Temas:
Managing your boss.
Managing your boss > Problems, exercises, etc.
Gestion du supérieur hiérarchique.
Gestion du supérieur hiérarchique > Problèmes et exercices.
Managing your boss
Management - Organizational Structure
Management Skills
Dictionary
Problems and Exercises
dictionaries.
exercise books.
Dictionaries
Problems and exercises
Dictionaries.
Problems and exercises.
Dictionnaires.
Problèmes et exercices.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • ""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""SECTION I Introduction""; ""WHAT IS A BOSS?""; ""WHO MANAGES WHOM?""; ""WHAT THIS BOOK WILL DO""; ""BENEFITS""; ""WHY ARE YOU READING THIS BOOK?""; ""DEFINING THE PARTNERSHIP AND HOW IT CAN WORK BETTER""; ""THINK ABOUT YOUR SITUATION""; ""CLARIFY YOUR RELATIONSHIP""; ""SECTION II Focusing on the Big Picture""; ""WHERE DO I START?""; ""OTHER WAYS TO FIND OUT YOUR BOSSâ€? PRIORITIES""; ""BLEND GOALS""; ""BLOCKS TO GOAL ACHIEVEMENT""; ""OVERCOMING BLOCKS""; ""SECTION III Communicate with Impact""
  • ""WHAT IS EFFECTIVE COMMUNICATION?""""COMMUNICATION GAPS""; ""How Well Do You Comprehend or Listen?""; ""SECTION IV Talkâ€?s Not Cheap: Building Bridges via Meetings""; ""Letâ€?s Talk!""; ""BEFORE YOU JUMP INâ€?""; ""GETTING STARTED""; ""GETTING ACTION FROM BI-WEEKLY MEETINGS""; ""THE HIGH COST OF MEETINGS""; ""IF YOUR BOSS IS THE MEETING LEADER""; ""SECTION V Confronting with Compassion""; ""HOW CAN YOU CRITIQUE YOUR MANAGER?""; ""CRITICIZING YOUR BOSS""; ""FIVE Sâ€?s OF PROVIDING UNSOLICITED FEEDBACK""; ""STEP 1: Select Your Timing""; ""STEP 2: Secure The Bossâ€? Permission""
  • ""STEP3: Share Specifics""""THE DASS SCRIPT""; ""STEP 4: Show Team Benefits""; ""STEP 5: Summarize Your Agreement""; ""SECTION VI How to Read Your Boss""; ""READING YOUR BOSS""; ""Step 1: R=Review""; ""STEP 2: E=Evaluate Established Patterns""; ""STEP 3: A as Apply Appropriate Approach""; ""SECTION VII The Care and Feeding of a Boss""; ""SIX WAYS TO BECOME A STAR""; ""SUCCESSFUL EMPLOYEE ACTIONS""; ""KEEP YOUR BOSS INFORMED""; ""MONTHLY STATUS REPORT""; ""TURN COMPLAINTS INTO PROPOSALS""; ""PRAISING UPWARD""; ""Praise Example""; ""THINGS BOSSES DONâ€?T WANT""
  • SECTION VIII Managing Time Management MonstersPRODUCTIVITY PRINCIPLES
  • PLANNING STEPS
  • How to Manage the Monsters
  • BARRIER 1: INTERRUPTIONS
  • Saying No to Your Boss
  • BARRIER 2: CHANGING PRIORITIES
  • BARRIER 3: COPING WITH MULTIPLE BOSSES
  • BARRIER3 4: LACK OF INFORMATION
  • BARRIER 5: UNAVAILABLE BOSS
  • BARRIER 6: DISORGANIZED BOSS
  • A FINAL THOUGHT
  • SECTION IX Coping with Dreadful Bosses
  • ALL BOSSES ARE NOT CREATED EQUAL
  • INTOLERABLE BOSS BEHAVIOR
  • WHAT CAN YOU DO?
  • RISK TO ACTION STEPS DIAGRAM
  • SCALE 1: Level of Risk
  • SCALE 2: Severity of ProblemSCALE 3: Risk, Severity and Action Steps
  • CASE STUDY 1: GOOD GUY/BAD GUY
  • CASE STUDY 2: THE BOTTLENECK BOSS
  • SECTION X Chutes or Ladders
  • ASSESS YOURSELF
  • EVALUATING YOUR SCORESHEET
  • HOW TO ACHIEVE GOOD PERFORMANCE EVALUATIONS
  • STEP 1: Set Performance Goals
  • STEP 2: Keep Score All Year Long
  • Types of Criticism
  • Coping with Criticism from Our Boss
  • RESPONDING TO UNJUSTIFIED CRITICISM
  • FOGGING
  • REQUEST SPECIFIC FEEDBACK
  • Case Scenario
  • ADMIT THE TRUTH
  • Valid Criticism Scenario

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