Performance measurement in the 21st century : from performance measurement to performance management /
Focuses on the performance planningvalue chain (PPVC). The PPVC is the latestthinking in the field of PerformanceMeasurement developed by the Centre forBusiness Performance, Cranfield School ofManagement. It provides a systemicprocess for using data to enhance decisionmaking, bringing together a vas...
Clasificación: | Libro Electrónico |
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Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Bradford, England :
Emerald Group Pub.,
Ã2004.
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Colección: | Business process management journal ;
v. 10, no. 5. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Advisory group and editorial board; Extracting value from data; From process measurement to performance improvement; Structure, speed and salience; Measuring employee assets; Intellectual capital; Proposed analysis of performance measurement; Activity-based costing for logistics and marketing.