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Performance measurement in the 21st century : from performance measurement to performance management /

Focuses on the performance planningvalue chain (PPVC). The PPVC is the latestthinking in the field of PerformanceMeasurement developed by the Centre forBusiness Performance, Cranfield School ofManagement. It provides a systemicprocess for using data to enhance decisionmaking, bringing together a vas...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Jarrar, Yasar
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, England : Emerald Group Pub., Ã2004.
Colección:Business process management journal ; v. 10, no. 5.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Advisory group and editorial board; Extracting value from data; From process measurement to performance improvement; Structure, speed and salience; Measuring employee assets; Intellectual capital; Proposed analysis of performance measurement; Activity-based costing for logistics and marketing.