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Creating value with knowledge : insights from the IBM institute for business value /
This text examines a variety of important knowledge-related topics, such as the use of informal networks, communities of practice, the impact of knowledge on successful alliances, and social capital and trust.
| Clasificación: | Libro Electrónico |
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| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oxford ; New York :
Oxford University Press,
2004.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- How to invest in social capital / Laurence Prusak and Don Cohen
- Fast friends; virtuality and social capital / Eric L. Lesser and Joseph Cothrel
- Trust and knowledge sharing: a critical combination / Daniel Z. Levin [and others]
- Six myths about informal networks; and how to overcome them / Rob Cross, Nitin Nohria, and Andrew Parker
- Knowing what we know: supporting knowledge creation and sharing in social networks / Rob Cross [and others]
- Making invisible work visible: using social network analysis to support strategic collaboration / Rob Cross, Stephen P. Borgatti, and Andrew Parker
- Communities of practice and organizational performance / Eric L. Lesser and John Storck
- Keeping communities of practice afloat: understanding and fostering roles in communities / Michael A. Fontaine
- Learning from the connected customer: enhancing customer web sites with community / Eric L. Lesser and Michael A. Fontaine
- Knowledge resource exchange in strategic alliances / Salvatore Parise and Lisa Sasson
- Using mentoring and storytelling to transfer knowledge in the workplace / Walter Swap [and others]
- Narrative patterns: the perils and possibilities of using story in organizations / David J. Snowden.