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Tourism SMEs, service quality, and destination competitiveness /
This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants.
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Wallingford, UK ; Cambridge, MA :
CABI Pub.,
©2005.
|
| Colección: | CAB books.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 072 | 7 | |a BUS |x 081000 |2 bisacsh | |
| 082 | 0 | 4 | |a 338.4/791 |2 22 |
| 049 | |a UAMI | ||
| 245 | 0 | 0 | |a Tourism SMEs, service quality, and destination competitiveness / |c edited by Eleri Jones and Claire Haven-Tang. |
| 260 | |a Wallingford, UK ; |a Cambridge, MA : |b CABI Pub., |c ©2005. | ||
| 300 | |a 1 online resource (xxv, 366 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a CAB books | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Tourism SMEs, service quality and destination competitiveness / E. Jones and C. Haven-Tang -- Integrated tourism in Europe's rural destinations : competition or cooperation? / T. Oliver and T. Jenkins -- The peripherality, tourism and competitiveness mix : contradictory or confirmed? / F. Williams and M. MacLeod -- Policy options for the development of an indigenous tourism SME sector in Kenya / G. Manyara and E. Jones -- Quality issues for the family business / D. Getz, J. Carlsen and A. Morrison -- Capability-based growth : the case of UK tourism SMEs / M.M. Augustyn and J. Pheby -- Producing hospitality, consuming lifestyles : lifestyle entrepreneurship in urban Scotland / M. DiDomenico -- Modelling the integration of information and communication technologies in small and medium hospitality enterprises / H.C. Murphy -- Business goals in the small-scale accommodation sector in New Zealand / C.M. Hall and K. Rusher -- The future of the tourism and hospitality workforce begins at home / C. Haven-Tang and D. Botterill -- HRM behaviour and economic performance : small versus large tourism enterprises / A.-M. Hjalager -- Insights into skill shortages and skill gaps in tourism : a study in greater Manchester / C. Lashley -- A typology of approaches towards training in the south-east Wales hospitality industry / S. Moore -- The utilization of human resources in tourism SMEs : a comparison between Mexico and Central Florida / A. Pizam and D.V. Tesone -- Investment support for tourism SMEs : a review of theory and practice / S. Wanhill -- Business confidence in Wales : the Wales tourism business monitor / H. Smith -- The role of a national tourism organization in developing a national tourism quality scheme : the case of Hungary / Z. Behringer and T. Mester -- Leadership and coordination : a strategy to achieve professionalism in the Welsh tourism industry / D. James -- Identifying and exploiting potentially lucrative niche markets : the case of planned impulse travellers in Hong Kong / E. Chan and S. Wong -- Small and medium-sized Libyan tourism enterprises and the national tourism development plan for Libya / M. Jwaili, B. Thomas and E. Jones -- 'A virtual huanying, selamat datang and herzlich Wilkommen!' The Internet as a cross-cultural promotional tool for tourism / W.G. Arlt -- The heterodoxy of tourism SMEs / C. Haven-Tang and E. Jones. | |
| 520 | |a This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Tourism. | |
| 650 | 0 | |a Small business. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industries |x Hospitality, Travel & Tourism. |2 bisacsh | |
| 650 | 7 | |a Destinations. |2 cabt | |
| 650 | 7 | |a Government policy. |2 cabt | |
| 650 | 7 | |a Marketing. |2 cabt | |
| 650 | 7 | |a Models. |2 cabt | |
| 650 | 7 | |a Personnel. |2 cabt | |
| 650 | 7 | |a Small businesses. |2 cabt | |
| 650 | 7 | |a Tourism. |2 cabt | |
| 650 | 7 | |a Tourism development. |2 cabt | |
| 650 | 7 | |a Tourism policy. |2 cabt | |
| 650 | 7 | |a Tourist industry. |2 cabt | |
| 650 | 7 | |a Small business |2 fast | |
| 650 | 7 | |a Tourism |2 fast | |
| 653 | 0 | 0 | |a toerisme |
| 653 | 0 | 0 | |a tourism |
| 653 | 0 | 0 | |a kwaliteit |
| 653 | 0 | 0 | |a quality |
| 653 | 0 | 0 | |a kleine bedrijven |
| 653 | 0 | 0 | |a small businesses |
| 653 | 0 | 0 | |a platteland |
| 653 | 0 | 0 | |a rural areas |
| 653 | 0 | 0 | |a hotels |
| 653 | 0 | 0 | |a restaurants |
| 653 | 0 | 0 | |a hospitality industry |
| 653 | 0 | 0 | |a plattelandstoerisme |
| 653 | 0 | 0 | |a rural tourism |
| 653 | 0 | 0 | |a hotelcatering |
| 653 | 0 | 0 | |a hotel catering |
| 653 | 0 | 0 | |a vrijetijdsvoorzieningen |
| 653 | 0 | 0 | |a leisure services |
| 653 | 0 | 0 | |a middelgrote bedrijven |
| 653 | 0 | 0 | |a medium sized businesses |
| 653 | 1 | 0 | |a Tourism |
| 653 | 1 | 0 | |a Toerisme |
| 700 | 1 | |a Jones, Eleri Ellis. | |
| 700 | 1 | |a Haven-Tang, Claire. | |
| 758 | |i has work: |a Tourism SMEs, service quality, and destination competitiveness (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFV4MXjCRtKhvHVRxV8mbd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |t Tourism SMEs, service quality, and destination competitiveness. |d Wallingford, Oxfordshire, UK ; Cambridge, MA : CABI Pub., ©2005 |z 0851990118 |w (DLC) 2004018806 |w (OCoLC)56191883 |
| 830 | 0 | |a CAB books. | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=289457 |z Texto completo |
| 938 | |a Askews and Holts Library Services |b ASKH |n AH37537908 | ||
| 938 | |a EBL - Ebook Library |b EBLB |n EBL289457 | ||
| 938 | |a EBSCOhost |b EBSC |n 140599 | ||
| 938 | |a YBP Library Services |b YANK |n 2365117 | ||
| 938 | |a Internet Archive |b INAR |n tourismsmesservi0000unse | ||
| 994 | |a 92 |b IZTAP | ||