Digital reference services /

It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Chowdhury, G. G. (Gobinda G.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Place of publication not identified] : Emerald, 2004.
Colección:Library review ; v. 53, no. 1.
Temas:
Electronic reference services (Libraries)
Reference services (Libraries) > Information technology.
Internet in library reference services.
AskA services.
Bibliothèques > Services de référence électroniques.
Bibliothèques > Services de référence > Technologie de l'information.
Internet dans les services de référence (Bibliothèques)
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
AskA services
Internet in library reference services
Reference services (Libraries) > Information technology
Acceso en línea:Texto completo
Descripción
Sumario:It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library (a fourth service, Ask Bob, was included initially but eventually excluded). The online digital reference/''expert'' services are generally very effective; most provide an answer within three days, and include suggestions for sources of further information. Although the general response rate from al.
Notas:Title from e-book title screen (viewed Sept. 3, 2005).
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references.
ISBN:1845443942
9781845443948

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