Public Services Delivery.
The globalization of information--satellite TV, internet, phone and fax--serve to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly r...
Clasificación: | Libro Electrónico |
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Autor Corporativo: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Washington, D.C. :
World Bank,
©2005.
|
Colección: | Public sector governance and accountability series.
World Bank e-Library. |
Temas: | |
Acceso en línea: | Texto completo |
MARC
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082 | 0 | 4 | |a 361.6/068/4 |2 22 |
049 | |a UAMI | ||
245 | 0 | 0 | |a Public Services Delivery. |
260 | |a Washington, D.C. : |b World Bank, |c ©2005. | ||
300 | |a 1 online resource (xxxviii, 219 pages) : |b illustrations | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
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347 | |a data file | ||
380 | |a Bibliography | ||
490 | 1 | |a Public sector, governance, and accountability series | |
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a Issues associated with the implementation of governmentwide performance monitoring / Alasdair Roberts -- A simple measure of good governance / Jeff Huther and Anwar Shah -- Assessing local government performance in developing countries / Matthew Andrews and Anwar Shah -- Results matter : suggestions for a developing country's early outcome measurement effort / Harry P. Hatry -- Delivering local/municipal services / Harry Kitchen -- Assessing the performance of health services in reaching the poor / Agnes Soucat [and others] -- Measuring public sector performance in infrastructure / Hadi Salehi Esfahani. | |
520 | |a The globalization of information--satellite TV, internet, phone and fax--serve to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government's performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of "government performance" can only be an effective tool in public debate when there are concrete statistics measuring performance and benchma | ||
588 | 0 | |a Print version record. | |
506 | |3 Use copy |f Restrictions unspecified |2 star |5 MiAaHDL | ||
533 | |a Electronic reproduction. |b [Place of publication not identified] : |c HathiTrust Digital Library, |d 2010. |5 MiAaHDL | ||
538 | |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |u http://purl.oclc.org/DLF/benchrepro0212 |5 MiAaHDL | ||
583 | 1 | |a digitized |c 2010 |h HathiTrust Digital Library |l committed to preserve |2 pda |5 MiAaHDL | |
546 | |a English. | ||
590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
650 | 0 | |a Government productivity |x Evaluation. | |
650 | 0 | |a Public administration |x Evaluation. | |
650 | 0 | |a Municipal services |x Evaluation. | |
650 | 0 | |a Medical care |x Evaluation. | |
650 | 0 | |a Education |x Evaluation. | |
650 | 0 | |a Public welfare |x Evaluation. | |
650 | 0 | |a Infrastructure (Economics) |x Evaluation. | |
650 | 0 | |a Medical audit. | |
650 | 6 | |a Administration publique |x Productivité |x Évaluation. | |
650 | 6 | |a Administration publique |x Évaluation. | |
650 | 6 | |a Services municipaux |x Évaluation. | |
650 | 6 | |a Soins médicaux |x Évaluation. | |
650 | 6 | |a Éducation |x Évaluation. | |
650 | 6 | |a Aide sociale |x Évaluation. | |
650 | 6 | |a Infrastructure (Économie politique) |x Évaluation. | |
650 | 6 | |a Administration publique (Science) |x Évaluation. | |
650 | 7 | |a POLITICAL SCIENCE |x Public Policy |x Social Services & Welfare. |2 bisacsh | |
650 | 7 | |a SOCIAL SCIENCE |x Human Services. |2 bisacsh | |
650 | 7 | |a Medical audit |2 fast | |
650 | 7 | |a Education |x Evaluation |2 fast | |
650 | 7 | |a Government productivity |x Evaluation |2 fast | |
650 | 7 | |a Infrastructure (Economics) |x Evaluation |2 fast | |
650 | 7 | |a Medical care |x Evaluation |2 fast | |
650 | 7 | |a Municipal services |x Evaluation |2 fast | |
650 | 7 | |a Public administration |x Evaluation |2 fast | |
650 | 7 | |a Public welfare |x Evaluation |2 fast | |
650 | 7 | |a Öffentliche Dienstleistung |2 gnd | |
650 | 7 | |a Leistungsbewertung |2 gnd | |
650 | 7 | |a Evaluation |2 gnd | |
650 | 7 | |a Verwaltung |2 gnd | |
650 | 7 | |a Öffentlicher Sektor |2 gnd | |
650 | 7 | |a Administration publique. |2 rasuqam | |
650 | 7 | |a Aide sociale. |2 rasuqam | |
650 | 7 | |a Éducation. |2 rasuqam | |
650 | 7 | |a Évaluation de la performance. |2 rasuqam | |
650 | 7 | |a Gouvernement local. |2 rasuqam | |
650 | 1 | 7 | |a Service municipal. |2 rasuqam |
650 | 1 | 7 | |a Services publics. |2 rasuqam |
650 | 7 | |a Soins médicaux. |2 rasuqam | |
655 | 7 | |a Étude comparée (Descripteur de forme) |2 rasuqam | |
700 | 1 | |a Shah, Anwar. | |
710 | 2 | |a World Bank. | |
758 | |i has work: |a Public services delivery (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYb7JcxGm8y84tPKVQDRmm |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
776 | 0 | 8 | |i Print version: |t Public Services Delivery. |d Washington, D.C. : World Bank, ©2005 |w (DLC) 2005043246 |
830 | 0 | |a Public sector governance and accountability series. | |
830 | 0 | |a World Bank e-Library. | |
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