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Business process outsourcing : the competitive advantage /

Annotation Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing th...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Click, Rick L.
Otros Autores: Duening, Thomas N.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : John Wiley & Sons, ©2005.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Business Process Outsourcing contents foreword preface acknowledgments Part One: BPO Overview Part Two: To BPO or Not to BPO? Part Three: BPO Vendor Selection.