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Business process outsourcing : the competitive advantage /
Annotation Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing th...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
John Wiley & Sons,
©2005.
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Click, Rick L. | |
| 245 | 1 | 0 | |a Business process outsourcing : |b the competitive advantage / |c Rick L. Click, Thomas N. Duening. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, |c ©2005. | ||
| 300 | |a 1 online resource (xiii, 241 pages) : |b illustrations | ||
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| 504 | |a Includes bibliographical references (pages 223-231) and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | 8 | |a Annotation Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage. This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people, and ethical considerations.* Discusses both the how and why of business process outsourcing with a straightforward "how to" approach.* Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative.* Empowers businesses of all sizes to take advantage of this all-encompassing business revolution | |
| 505 | 0 | |a Business Process Outsourcing contents foreword preface acknowledgments Part One: BPO Overview Part Two: To BPO or Not to BPO? Part Three: BPO Vendor Selection. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Contracting out. | |
| 650 | 6 | |a Impartition. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Outsourcing. |2 bisacsh | |
| 650 | 0 | 7 | |a Contracting out. |2 cct |
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| 700 | 1 | |a Duening, Thomas N. | |
| 758 | |i has work: |a Business Process Outsourcing [electronic resource] (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYXhdqX4wWK6bpD6yKJppq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Click, Rick L. |t Business process outsourcing. |d Hoboken, N.J. : John Wiley & Sons, ©2005 |z 0471655775 |w (DLC) 2004008608 |w (OCoLC)54974597 |
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