Shopping for safety : providing consumer automotive safety information /

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: National Research Council (U.S.). Committee for Study of Consumer Automotive Safety Information
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, D.C. : National Academy Press, 1996.
Colección:Special report (National Research Council (U.S.). Transportation Research Board) ; 248.
Temas:
Automobiles > Crashworthiness.
Automobiles > Defects > Reporting.
Consumer education.
Automobiles > Résistance aux collisions.
Consommateurs > Éducation.
BUSINESS & ECONOMICS > Sales & Selling > General.
BUSINESS & ECONOMICS > Marketing > General.
BUSINESS & ECONOMICS > Commerce.
Automobiles > Crashworthiness
Automobiles > Defects > Reporting
Consumer education
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Shopping for Safety
  • COPYRIGHT
  • PREFACE
  • NOTE
  • CONTENTS
  • EXECUTIVE SUMMARY
  • MOTOR VEHICLE CRASH AVOIDANCE AND CRASHWORTHINESS
  • CURRENT CONSUMER AUTOMOTIVE SAFETY INFORMATION
  • CONSUMER DECISION-MAKING AND SAFETY INFORMATION REQUIREMENTS
  • KEY FINDINGS AND RECOMMENDATIONS
  • Findings
  • Recommendations
  • Improvements to Existing Information
  • Development of Summary Measures
  • Development of a Process To Stimulate Better Consumer Safety Information and Safer Cars
  • BENEFITS OF CONSUMER AUTOMOTIVE SAFETY INFORMATION
  • 1 INTRODUCTION AND OVERVIEWLEGISLATIVE CONTEXT AND SCOPE OF STUDY
  • WHAT IS VEHICLE SAFETY?
  • Crash Avoidance
  • Vehicle Crashworthiness
  • CRASH CAUSATION AND THE ROLE OF VEHICLE-RELATED FACTORS
  • FEDERAL REGULATION OF VEHICLE SAFETY FEATURES
  • DRIVER ATTITUDES TO CRASH LIKELIHOOD AND VEHICLE SAFETY
  • INSTITUTIONAL ISSUES
  • IMPLICATIONS FOR STUDY
  • ORGANIZATION OF REPORT
  • NOTES
  • REFERENCES
  • Abbreviations
  • 2 CURRENT UNDERSTANDING OF MOTOR VEHICLE CRASH AVOIDANCE AND CRASHWORTHINESS
  • VEHICLE SAFETY DATA
  • Engineering Data
  • Biomechanics ResearchCrash Data
  • Data Issues
  • CURRENT STATE OF KNOWLEDGE FROM AVAILABLE DATA
  • Crash Avoidance
  • Crashworthiness
  • Vehicle Size and Weight
  • Crash Types
  • SUMMARY OF THE STATE OF KNOWLEDGE
  • NOTES
  • REFERENCES
  • Abbreviations
  • 3 CURRENTLY AVAILABLE CONSUMER AUTOMOTIVE SAFETY INFORMATION
  • SOURCES OF CONSUMER VEHICLE SAFETY INFORMATION
  • Comparative Vehicle Safety Data
  • Summary Compilations of Vehicle Safety Information
  • DISSEMINATION OUTLETS
  • DEVELOPMENT OF THE NCAP STAR-RATING SYSTEM: A CASE STUDY
  • STRENGTHS AND WEAKNESSES OF CURRENT INFORMATIONWHY BETTER INFORMATION IS NOT PROVIDED
  • MAKING BETTER USE OF EXISTING INFORMATION
  • NOTES
  • REFERENCES
  • Abbreviations
  • 4 CONSUMER DECISION MAKING, INFORMATION NEEDS, AND COMMUNICATION STRATEGIES
  • FRAMEWORK FOR UNDERSTANDING MAJOR PRODUCT PURCHASE DECISIONS
  • Information Processing Theory of Consumer Choice
  • The Decision Problem: Motive and Relevance
  • Decision Maker Attributes
  • Decision Strategies
  • Framing New Information
  • Implications for Provision of Vehicle Safety Information
  • AUTOMOBILE PURCHASE DECISIONS AND THE IMPORTANCE OF VEHICLE SAFETY INFORMATIONConsumer Understanding of Vehicle Safety Characteristics
  • The Automobile Purchasing Decision Process
  • Importance of Vehicle Safety as a Purchase Attribute
  • Likely Use of Improved Safety Information
  • Summary
  • STRUCTURING AND COMMUNICATING VEHICLE SAFETY INFORMATION
  • Presentation of Vehicle Safety Information
  • Communication of Vehicle Safety Information
  • Matching Dissemination of Vehicle Safety Information with Consumer Information Search Strategies
  • Targeting the Message

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