High tech, high touch : library customer service through technology /

Mostrar otras versiones (1)

Ever-expanding technologies are raising the bar, as customers increasingly expect fast, sophisticated solutions and results in their interactions with the library. Drawing on their system of improved customer service available through technology, the authors show how automating traditional library s...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Jurewicz, Lynn
Otros Autores: Cutler, Todd
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : American Library Association, 2003.
Temas:
Libraries and the Internet.
Public services (Libraries) > Technological innovations.
Customer services > Technological innovations.
Library Web sites.
Bibliothèques et Internet.
Bibliothèques > Services aux usagers > Innovations.
Service à la clientèle > Innovations.
Sites Web de bibliothèques.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Customer services > Technological innovations
Libraries and the Internet
Library Web sites
Dienstverlening.
Bibliotheken.
Informatietechnologie.
Acceso en línea:Texto completo
Search Result 1
High tech, high touch : library customer service through technology /
por Jurewicz, Lynn
Publicado 2003
Texto completo
Electrónico eBook
Mostrar todas las versiones(2)

Ejemplares similares