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Reinventing government in the information age : international practice in IT-enabled public sector reform /

Will information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of information age reform, based on international case-studies drawn from the US, UK, mainland Europe, and developing countries. It offers practical guid...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Heeks, Richard, 1960-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; New York : Routledge, 1999.
Colección:Routledge research in information technology and society.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Book Cover; Title; Contents; List of figures; List of tables and boxes; Notes on contributors; Introduction: the focus and content of this book RICHARD HEEKS; Reinventing government in the information age RICHARD HEEKS; Different approaches to information age reform RICHARD HEEKS AND ANNE DAVIES; Understanding success and failure in information age reform RICHARD HEEKS AND SUBHASH BHATNAGAR; Better information age reform: reducing the risk of information systems failure RICHARD HEEKS
  • Information systems for improved performance management: development approaches in US public agencies DOUGLAS M. BROWNAutomating personnel records for improved management of human resources: the experience of three African governments PIERS CAIN; Evaluating information systems for decentralisation: health management reform in Ecuador ANGEL SALAZAR; Internet-enabled applications for local government democratisation: contradictions of the Swedish experience AGNETA RANERUP; Community development and democratisation through information technology: building the new South Africa PETER BENJAMIN
  • Information technology's impact on the quality of democracy: reinventing the 'democratic vessel' ANDREW KORAC-KAKABADSE AND NADA KORAC-KAKABADSETransforming accountability for government information technology projects: the impact of new US legislation LAURENCE WOLFE; Outsourcing and government information technology strategy: relevance of external consultant models in Barbados STEWART BISHOP; Meeting training needs for information age reform: shortcomings of current training provision DAVID MUNDY, CHIPO KANJO AND PETER MTEMA
  • Strategic information systems planning: applying private sector frameworks in UK public healthcare JOAN A. BALLANTINE AND NIGEL CUNNINGHAMReengineering public sector organisations using information technology KIM VIBORG ANDERSEN; Analysing performance information needs: using framework approaches in a UK public healthcare organisation JOAN A. BALLANTINE AND NIGEL CUNNINGHAM; Recruiting and retaining information systems staff for information age reform NANCY J. JOHNSON; Appendix: Educators' guide; Parts 2 5; Index