For the people : can we fix public service? /

The stakes have seldom been higher for public service. Security concerns are surging to the foreground. New or neglected economic and social problems demand fresh thinking and deft action. Technology-driven improvements in the business sector raise citizens' expectations for performance. Govern...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Donahue, John D., Nye, Joseph S.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge, Mass. : Washington, D.C. : Visions of Governance in the 21st Century ; Brookings Institution Press, ©2003.
Temas:
Public administration > United States.
Administrative agencies > United States > Management.
Organizational change > United States.
Civil service > United States.
Political leadership > United States.
Administration publique (Science) > États-Unis.
Changement organisationnel > États-Unis.
Fonction publique > États-Unis.
POLITICAL SCIENCE > Public Affairs & Administration.
Administrative agencies > Management
Civil service
Organizational change
Political leadership
Public administration
Openbare dienstverlening.
Collectieve sector.
United States
Verenigde Staten.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction / Joseph S. Nye, Jr. and John D. Donahue
  • pt. 1. Diagnosis: what's wrong with public service today? Public leaders: riding a new tiger / David Gergen and Barbara Kellerman
  • Wage structures and the sorting of workers into the public sector /George J. Borjas
  • In-and-outers: up or down? / John D. Donahue
  • Is there still a public service ethos? Work values, experience, and job satisfaction among government workers / Pippa Norris
  • The good, the bad, and the unavoidable: improving the public service in poor countries / Merilee S. Grindle
  • pt. 2. Desiderata: what should the future look like? The people factor: human resources reform in government / Linda J. Bilmes and Jeffrey R. Neal
  • Public servants for twenty-first century government / Elaine Ciulla Kamarck
  • Local problem solving: empowerment as a path to job satisfaction / Stephen Goldsmith
  • Moral competence in the practice of democratic governance / Kenneth Winston
  • pt. 3. Prescriptions: how do we get from here to there? Creating leadership capacity for the twenty-first century: not another technical fix / Robert D. Behn
  • Education for public service in the history of the United States / Alexander Keyssar and Ernest R. May
  • Does performance pay perform? Conditions for success in the public sector / Iris Bohnet and Susan C. Eaton
  • Government personnel policy in comparative perspective / Derek Bok.

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