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Winning behavior : what the smartest, most successful companies do differently /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bacon, Terry R.
Otros Autores: Pugh, David G. (David George), 1944-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Amacom, ©2003.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Contents
  • Preface
  • Acknowledgments
  • 1 THE FINAL FRONTIER
  • 2 WE WILL ASSIMILATE YOU
  • 3 YOU ARE HOW YOU BEHAVE
  • 4 THE FOUR WAYS TO CREATE BEHAVIORAL DIFFERENTIATION
  • 5 THE GOLD STANDARDS IN BEHAVIORAL DIFFERENTIATION
  • 6 RANDOM ACTS OF KINDNESS
  • 7 EXCEPTIONAL VALUES
  • 8 LIVING THE PROMISE
  • 9 THE ENGINES THAT DRIVE BEHAVIORAL DIFFERENTIATION
  • 10 WHY SOUTHWEST AIRLINES SOARS: B2C BEHAVIORAL DIFFERENTIATION
  • 11 SEARCHING FOR STARS: B2B BEHAVIORAL DIFFERENTIATION
  • 12 CREATING AND SUSTAINING BEHAVIORAL DIFFERENTIATION
  • Index