Winning behavior : what the smartest, most successful companies do differently /
Annotation
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
Amacom,
©2003.
|
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Contents
- Preface
- Acknowledgments
- 1 THE FINAL FRONTIER
- 2 WE WILL ASSIMILATE YOU
- 3 YOU ARE HOW YOU BEHAVE
- 4 THE FOUR WAYS TO CREATE BEHAVIORAL DIFFERENTIATION
- 5 THE GOLD STANDARDS IN BEHAVIORAL DIFFERENTIATION
- 6 RANDOM ACTS OF KINDNESS
- 7 EXCEPTIONAL VALUES
- 8 LIVING THE PROMISE
- 9 THE ENGINES THAT DRIVE BEHAVIORAL DIFFERENTIATION
- 10 WHY SOUTHWEST AIRLINES SOARS: B2C BEHAVIORAL DIFFERENTIATION
- 11 SEARCHING FOR STARS: B2B BEHAVIORAL DIFFERENTIATION
- 12 CREATING AND SUSTAINING BEHAVIORAL DIFFERENTIATION
- Index