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|a Vargas Quiñones, Martha Elena,
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|a Calidad y servicio :
|b conceptos y herramientas /
|c Martha Elena Vargas Quiñones, Luzángela Aldana de Vega.
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|a Tercera edición.
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|a Chía :
|b Universidad de La Sabana, Dirección de Publicaciones ;
|a Bogotá, D.C. :
|b Ecoe Ediciones,
|c [2014]
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|a 1 online resource :
|b illustrations.
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|a Colección Estudios
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|a Includes bibliographical references.
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|a Online resource; title from ePub title page (Digitalia, viewed December 10, 2021)
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|a Aldana de Vega, Luz Angela,
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|i Print version:
|a Vargas Quiñones, Martha Elena.
|t Calidad y servicio.
|b Tercera edición.
|d Chía : Universidad de La Sabana, Dirección de Publicaciones ; Bogotá, D.C. : Ecoe Ediciones, 2014
|z 9789587710847
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|a Premium collection: 2022
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