Exploring Politeness in Business Emails : A Mixed-Methods Analysis /
Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Bristol ; Blue Ridge Summit :
Multilingual Matters,
[2019]
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Colección: | Language at Work
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Temas: | |
Acceso en línea: | Texto completo Texto completo |
MARC
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072 | 7 | |a BUS007000 |2 bisacsh | |
100 | 1 | |a Freytag, Vera, |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
245 | 1 | 0 | |a Exploring Politeness in Business Emails : |b A Mixed-Methods Analysis / |c Vera Freytag. |
264 | 1 | |a Bristol ; |a Blue Ridge Summit : |b Multilingual Matters, |c [2019] | |
264 | 4 | |c ©2019 | |
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490 | 0 | |a Language at Work | |
505 | 0 | 0 | |t Frontmatter -- |t Contents -- |t Tables and Figures -- |t Abbreviations -- |t 1. Directive Speech Events in Business Emails -- |t 2. A Mixed-Method Approach to the Analysis of Speech Events -- |t 3. A Cross-Cultural Analysis of English and Spanish Email Directives -- |t 4. The Contextual Complexity of Email Directives -- |t 5. The Study of Politeness in Business Emails: Concluding Observations -- |t Appendices -- |t References -- |t Index |
506 | 0 | |a restricted access |u http://purl.org/coar/access_right/c_16ec |f online access with authorization |2 star | |
520 | |a Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of data collection and analysis, and the inclusion of metapragmatic insights in the interpretation of the results, the book offers an innovative approach to the study of politeness. The book partially contradicts previous assumptions about English and Spanish directives and provides new insights into the role of politeness in the workplace. By offering a meticulous account of the linguistic choices made by the English and Spanish first language users and the contextual factors influencing these choices, the book suggests far-reaching implications for future research in cross-cultural pragmatics and business discourse, as well as practical implications relevant for academics, postgraduate students and practitioners interested in these fields. | ||
538 | |a Mode of access: Internet via World Wide Web. | ||
546 | |a In English. | ||
588 | 0 | |a Description based on online resource; title from PDF title page (publisher's Web site, viewed 24. Apr 2022) | |
650 | 0 | |a Business ethics. | |
650 | 0 | |a Commercial correspondence. | |
650 | 7 | |a BUSINESS & ECONOMICS / Business Communication / General. |2 bisacsh | |
653 | |a CMC. | ||
653 | |a Politeness. | ||
653 | |a business communication. | ||
653 | |a business emails. | ||
653 | |a computer-mediated communication. | ||
653 | |a cross-cultural pragmatics. | ||
653 | |a directives. | ||
653 | |a workplace discourse. | ||
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