Hard Sell : Work and Resistance in Retail Chains /

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Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than 5 percent of them belong to unions. In Hard Sell, Peter Ikeler traces the low-wage, largely nonunion chara...

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Detalles Bibliográficos
Autor principal: Ikeler, Peter (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ithaca, NY : Cornell University Press, [2016]
Colección:Studies of the Weatherhead East Asian Institute, Columbia University
Temas:
Industrial relations > United States.
Retail trade > United States > Management.
General Economics.
Labor History.
POLITICAL SCIENCE / Labor & Industrial Relations.
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Frontmatter
  • Contents
  • Acknowledgments
  • List of Abbreviations
  • 1. All Quiet on the Service Front?
  • 2. The Making of Big-Box Retail
  • 3. The Not-So-Hidden Abode: Work Organization at Macy's and Target
  • 4. Carrots, Sticks, and Workers: The Relations of Employment
  • 5. A Regime of Contingent Control
  • 6. Class Consciousness on the Sales Floor
  • 7. Service Worker Organizing
  • A Note on Class Consciousness
  • References
  • Index

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