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Balancing Acts : A Human Systems Approach to Organizational Change /

Balancing Acts is about organizational change. It offers consultants and managers a simple, powerful way to think about change, and describes a four-phase iterative process for implementing change. The book is full of examples of change initiatives in different types of organizations, and confronts...

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Detalles Bibliográficos
Autor principal: Conklin, James (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Toronto : University of Toronto Press, [2021]
Temas:
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Frontmatter
  • Contents
  • Preface
  • Acknowledgments
  • PART ONE: THINKING ABOUT CHANGE
  • Introduction
  • CHAPTER ONE Terms of Art
  • CHAPTER TWO Doing Things to People and Doing Things with People
  • CHAPTER THREE Searching for Answers
  • PART TWO The Doing of Change
  • Introduction
  • CHAPTER FOUR Creating a Contract with Your Client
  • CHAPTER FIVE Exploring the Client System
  • CHAPTER SIX Making Sense of Things
  • CHAPTER SEVEN Implementing and Evaluating the Intervention
  • CHAPTER EIGHT The Ethics of Intervention
  • CHAPTER NINE Changing the Future of Planned Change
  • Notes
  • References
  • Index