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Behind the Screen : Content Moderation in the Shadows of Social Media /

An eye-opening look at the invisible workers who protect us from seeing humanity's worst on today's commercial internet Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorit...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Roberts, Sarah T. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New Haven, CT : Yale University Press, [2019]
Temas:
Acceso en línea:Texto completo
Texto completo

MARC

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245 1 0 |a Behind the Screen :  |b Content Moderation in the Shadows of Social Media /  |c Sarah T. Roberts. 
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520 |a An eye-opening look at the invisible workers who protect us from seeing humanity's worst on today's commercial internet Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material-sometimes thousands of items per day. Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people "behind the screen" offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age. 
538 |a Mode of access: Internet via World Wide Web. 
546 |a In English. 
588 0 |a Description based on online resource; title from PDF title page (publisher's Web site, viewed 24. Mai 2022) 
650 0 |a Internet governance. 
650 0 |a Social media  |x Censorship. 
650 0 |a Social media  |x Management. 
650 0 |a User-generated content  |x Censorship. 
650 0 |a User-generated content  |x Management. 
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