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Social Administration /
By making explicit linkages both to social work practice and to the history of management thought, covering the rapidly expanding field of nonprofit studies, and incorporating management approaches from Henri Fayol's principles to Total Quality Management, this pioneering work grounds the pract...
| Autores principales: | , |
|---|---|
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, NY :
Columbia University Press,
[2001]
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| Colección: | Foundations of Social Work Knowledge Series
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| Temas: | |
| Acceso en línea: | Texto completo Texto completo |
Tabla de Contenidos:
- Frontmatter
- Contents
- Foreword
- Preface
- 1. Introduction
- PART I. The Ecology of Social Administration
- 2. Social Administration and Community
- 3. The Social Agency
- 4. Social Administration and Organization
- PART II. Elements of Social Administration
- 5. Leadership and Decision-Making
- 6. The Process of Management
- 7. Management Models
- PART III. The Process of Institutionalization
- 8. Policy, Institutions, and Strategic Action
- 9. Administrative Planning
- 10. Implementation
- 11. Operations
- 12. Accountability
- 13. Program Evaluation
- PART IV. Communications and Information
- 14. Administrative Communication
- 15. Administrative Information Systems
- PART V. Empowerment
- 16. Administrative Authority
- 17. Power and Influence
- 18. Marketing, Public Relations, and Advertising
- PART VI. Human and Financial Capital
- 19. Personnel Systems
- 20. Human Resources
- 21. Financial Management
- 22. Financial Inflows
- 23. Budgeting
- PART VII. Topics in Social Administration
- 24. Social Administration and Purchase of Service Contracts
- 25. Ethics and Administration
- 26. Human Diversity and Administrative Justice
- 27. Governance Issues: Boards and Directorates
- Afterword
- APPENDIX 1
- APPENDIX 2
- APPENDIX 3
- APPENDIX 4
- APPENDIX 5
- NOTES
- REFERENCES
- INDEX