Dead Reckoning : Air Traffic Control, System Effects, and Risk /

Vaughan unveils the complicated and high-pressure world of air traffic controllers as they navigate technology and political and public climates, and shows how they keep the skies so safe. When two airplanes were flown into the World Trade Center towers on September 11, 2001, Americans watched in un...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Vaughan, Diane (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : University of Chicago Press, [2021]
Temas:
Air traffic control.
Air traffic controllers.
SOCIAL SCIENCE / General.
aviation, aeronautics, airplane, plane, flight, faa, controller, history, infrastructure, organization, technologies, jet, congestion, patco, conflict, decline, repair, strike, natca, airspace, tower, terminal, tracon, radar, september, attacks, war, policing, restrictions.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Frontmatter
  • Contents
  • Figures and Tables
  • PART I Beginnings
  • 1. Dead Reckoning
  • 2. History as Cause
  • PART II. Producing Controllers
  • Introduction
  • 3. From Skill Acquisition to Expertise
  • 4. Embodiment
  • PART III. Boundary Work
  • Introduction
  • 5. Boston Center and Bedford Tower
  • 6. The Terminal
  • PART IV. Emotional Labor, Emotion Work
  • Introduction
  • 7. Mistake and Error
  • 8. Risk and Stress
  • PART V. "That Little Frisson of Terror"
  • Introduction
  • 9. September 11
  • 10. The War on Terror
  • 11. Symbolic Boundaries
  • PART VI. System Effects, Boundary Work, and Risk
  • Introduction
  • 12. The Age of Automation
  • 13. Continuities, Change, and Persistence
  • Acknowledgments
  • Notes
  • Bibliography
  • Index

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