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Doing human service ethnography /

This book shows researchers how ethnography can be carried out within human service settings, providing an invaluable guide on how to apply ethnographic creativeness and offering a more humanistic and context-sensitive approach to generating valid knowledge about today's service work.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Jacobsson, Katarina (Autor), Gubrium, Jaber (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bristol : Policy Press, 2021.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Cover
  • Doing Human Service Ethnography
  • Copyright information
  • Table of contents
  • About the editors
  • Notes on contributors
  • Introduction: What is human service ethnography?
  • Preliminary matters
  • The general and the specific
  • Problematizing everyday life
  • Human service ethnography
  • Taken together
  • References
  • PART I Capturing professional relevance
  • 1 Shadowing care workers when they're 'doing nothing'
  • Standardization and 'nothingness'
  • Shadowing the everyday practices of care
  • Care practices in the home
  • Football and singing: relations and persistence in care
  • Sitting on the floor: inventiveness and sensitivity work in care
  • Care practices in the hospital
  • Making sandwiches: invisible work and tailored care2
  • Conclusion
  • Notes
  • References
  • 2 Two worlds of professional relevance in a small village
  • Concerned villagers and problems-talk
  • Problems-talk and the larger narrative culture
  • Social worlds and counternarratives
  • Conclusion
  • Notes
  • References
  • 3 Capturing the organization of emotions in child welfare decision-making
  • Organizational contours of emotion
  • Engagement with the emotions of a particular field
  • Turning to the everyday practice of emotional expression
  • Emotions in everyday decision-making
  • Controlling emotions
  • Conclusion
  • References
  • PART II Grasping empirical complexity
  • 4 Sensitizing concepts in studies of homelessness and disability
  • From sensitizing concepts to empirical complexity
  • Analytical ethnography
  • Empirical complexity
  • Empirical complexity in two observational studies
  • Processes of othering
  • Conclusion
  • References
  • 5 Grasping the social life of documents in human service practice
  • The ethnographic field
  • Assessing need
  • Inscribing need
  • Following the form
  • Contesting need
  • Conclusion
  • References
  • 6 Debating dementia care logics
  • Comparative ethnography
  • 'Ensemble logic': care at a specialized public geriatric unit
  • Establishing and maintaining routine: care within households
  • 'Ensemble' and 'routine' as care logics
  • Conclusion
  • Notes
  • References
  • PART III Challenges of multi-sitedness
  • 7 Social worlds of person-centred, multi-sited ethnography
  • The Norwegian context
  • Meeting Siv
  • Following Siv
  • Configurations of worlds and organizations
  • Connecting artefacts, times and spaces
  • Challenges of dissemination
  • Conclusion
  • References
  • 8 'Facting' in a case of concealed pregnancy
  • Extending shadowing into the court setting
  • Baby Parker
  • Making sense of uncertainty: travelling to Parker's first LAC review
  • Troubles-talk between social workers
  • Concealment and balancing evidence in social work
  • The practical and moral consequences of facting
  • The collaborative management of interactional troubles attending Parker's LAC review