Advising in austerity : Reflections on challenging times for advice agencies /

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Advising in austerity provides a lively and thought-provoking account of the conditions, consequences and challenges of advice work in the UK. It examines how advisors negotiate the private troubles of those who come to Citizen Advice Bureaux (CAB) and construct ways forward.

Detalles Bibliográficos
Otros Autores: Kirwan, Samuel (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Policy Press, 2016.
Colección:Policy Press shorts. Policy & practice.
Temas:
Citizens Advice (Organization) > Case studies.
Citizens Advice (Organization)
2000-2099
Community information services > Great Britain > Case studies.
Social service > Great Britain > 21st century > Case studies.
Employee rights > Great Britain > Case studies.
Legal aid > Great Britain > Case studies.
Services d'information communautaires > Grande-Bretagne > Études de cas.
Service social > Grande-Bretagne > 21e siècle > Études de cas.
Aide juridique > Grande-Bretagne > Études de cas.
Personnel > Droits > Grande-Bretagne > Études de cas.
POLITICAL SCIENCE / Public Policy / Social Policy.
Community information services
Employee rights
Legal aid
Social service
Great Britain
Case studies
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Matter
  • Contents
  • Notes on contributors
  • List of acronyms
  • Introduction
  • Introduction
  • 'Lucy': The Barriers to Accessing Advice
  • A Reflection on Case Study One: The Barriers to Accessing Advice
  • Citizens Advice in Austere Times
  • The Advice Conundrum: How to Satisfy the Competing Demands of Clients and Funders. An Interview with Gail Bowen-Huggett
  • The Shift to Digital Advice and Benefit Services: Implications for Advice Providers and Their Clients
  • Introduction
  • 'Laura': The Effect of Fees Upon the Employment Tribunal Process
  • A Reflection on Case Study Two: Laura and the Effect of Fees
  • The Costs of Justice: Barriers and Challenges to Accessing the Employment Tribunal System
  • Justice and Legal Remedies in Employment Disputes: Adviser and Advisee Perspectives
  • Precarity and 'Austerity': Employment Disputes and Inequalities
  • Introduction
  • 'Brian': An Unrepresented Claimant
  • A Reflection on Case Study Three: 'Brian'
  • Power and Legality in Benefits Advice
  • Getting from the Story of a Dispute to the Law
  • "Advice on the Law But Not Legal Advice So Much": Weaving Law and Life Into Debt Advice
  • Reflections On Advising in Austerity
  • References
  • Index

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