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Service Innovation Novel Ways of Creating Value in Actor Systems /
This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today's economies - the development of welfare and sustaina...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor Corporativo: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Tokyo :
Springer Japan : Imprint: Springer,
2016.
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| Edición: | 1st ed. 2016. |
| Colección: | Translational Systems Sciences,
6 |
| Temas: | |
| Acceso en línea: | Texto Completo |
Tabla de Contenidos:
- Preface
- Part 1: Services, Service Systems and Value Co-creation
- 1. Twenty Years of Service Innovation Research
- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation
- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions
- 4. Social Innovations and Its Relationships with Service and System Innovations
- Part 2: Managing Service Innovation
- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension?
- 6. Innovating in Practices
- 7. Innovating Services Through Experiences: An Investigation of Services Cape's Pivotal Role
- 8. Struggling at the Front Line: ICT and Service Innovation
- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts
- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation
- 10. Innovation in Public Service Systems
- 11. Service Innovation in Industrial Contexts
- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China
- 13. Internationalization as Innovation Driver in Services.