Customer Loyalty in Third Party Logistics Relationships Findings from Studies in Germany and the USA /
Challenged by increasing competition and globalization, third party logistics service providers (3PLs) can become more successful by focusing on customer loyalty. Within long-term customer relationships, 3PLs can offer more advanced logistics services, mitigate the risk of substitution, realize high...
Clasificación: | Libro Electrónico |
---|---|
Autor principal: | Cahill, David L. (Autor) |
Autor Corporativo: | SpringerLink (Online service) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Heidelberg :
Physica-Verlag HD : Imprint: Physica,
2007.
|
Edición: | 1st ed. 2007. |
Colección: | Contributions to Management Science,
|
Temas: | |
Acceso en línea: | Texto Completo |
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