Design Issues for Service Delivery Platforms Incorporate User Experience: A Grounded Theory Study of Individual User Needs /
Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investiga...
Clasificación: | Libro Electrónico |
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Formato: | Electrónico eBook |
Idioma: | Inglés |
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Wiesbaden :
Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg,
2015.
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Edición: | 1st ed. 2015. |
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Acceso en línea: | Texto Completo |