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Aligning Business Processes and Information Systems New Approaches to Continuous Quality Engineering /

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems' impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Heinrich, Robert (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg, 2014.
Edición:1st ed. 2014.
Temas:
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • Introduction
  • Business Process Quality
  • Terms and Definitions
  • Business Process Quality
  • Quality Modeling within Business Process Models
  • Aligning Business Process Design and Information System Design
  • Foundations and Definitions
  • The Order Picking Process and Involved Information System
  • Mutual Performance Impact between Business Processes and Information Systems
  • Predicting the Mutual Performance Impact between Business Processes and Information Systems
  • Extending Palladio by Business Process Simulation Concepts to Enable an Integrated Simulation
  • Validation
  • Conclusion
  • Summary and Future Work.