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Electronic Government 8th International Conference, EGOV 2009, Linz, Austria, August 31 - September 3, 2009, Proceedings /

This book constitutes the refereed proceedings of the 8th International Conference on Electronic Government, EGOV 2009, held in Linz, Austria, in August/September 2008 within the DEXA 2009 conference cluster. The 34 revised full papers presented were carefully reviewed and selected from 119 submissi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Wimmer, Maria A. (Editor ), Scholl, Hans Jochen (Editor ), Janssen, Marijn (Editor ), Traunmüller, Roland (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2009.
Edición:1st ed. 2009.
Colección:Information Systems and Applications, incl. Internet/Web, and HCI ; 5693
Temas:
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • Reflecting E-Government Research
  • Profiling the EG Research Community and Its Core
  • Mapping the E-Government Research with Social Network Analysis
  • Qualitative Data Analysis of Issue Interrelations and Interdependencies for E-Government Research Planning
  • Administrative Reform and Public Sector Modernization
  • Caste Structures and E-Governance in a Developing Country
  • Towards Coordination Preparedness of Soft-Target Organisation
  • Transforming Crisis Management: Field Studies on the Efforts to Migrate from System-Centric to Network-Centric Operations
  • Joined-Up E-Government - Needs and Options in Local Governments
  • Can ICT Reform Public Agencies?
  • Time to Give in: Firm Belief in Administrative Reform as a Driver for Delivering Benefits from IT
  • Shared Service Center vs. Shared Service Network: A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations
  • Performance Management and Evaluation
  • E-Government Implementation Evaluation: Opening the Black Box
  • Refinement, Validation and Benchmarking of a Model for E-Government Service Quality
  • Identifying Weaknesses for Chilean E-Government Implementation in Public Agencies with Maturity Model
  • A Multiple-Item Scale for Assessing E-Government Service Quality
  • Process-Based Governance in Public Administrations Using Activity-Based Costing
  • Survey of E-Government Portals in European Capitals and Large Cities: A Benchmarking Study of G2B-Services
  • Assessment of Website Quality: Scandinavian Web Awards Right on Track?
  • Post Recommendation in Social Web Site
  • Aspects in Government-To-Citizen Interactions
  • Channel Integration in Governmental Service Delivery: The Effects on Citizen Behavior and Perceptions
  • Opening the Black Box: Exploring the Effect of Transformation on Online Service Delivery in Local Governments
  • Democratizing Process Innovation? On Citizen Involvement in Public Sector BPM
  • Visual Culture and Electronic Government: Exploring a New Generation of E-Government
  • On the Origin of Intermediary E-Government Services
  • Finding the Right Services for a Citizen Portal Lessons Learned from the Norwegian Mypage Portal
  • The State of Client-Centered Public Service Delivery in the Netherlands
  • Impact of Information and Communication Technologies on School Administration: Research on the Greek Schools of Secondary Education
  • Building Blocks in E-Government Advancements
  • From National to Supranational Government Inter-Organizational Systems: An Extended Typology
  • eGIF4M: eGovernment Interoperability Framework for Mozambique
  • Metadata Sets for e-Government Resources: The Extended e-Government Metadata Schema (eGMS+)
  • Bidding for Complex Projects: Evidence from Italian Government's Acquisitions of IT Services
  • Role-Based and Service-Oriented Security Management in the E-Government Environment
  • IT Enabled Risk Management for Taxation and Customs: The Case of AEO Assessment in the Netherlands
  • Professional Presentation in Austrian E-Government
  • Explaining the Behavioral Intention towards BI Implementation in Public Administrations - A Principal-Agent Theory Approach.