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The Relationship Marketer Rethinking Strategic Relationship Marketing /
In "The Relationship Marketer", Søren Hougaard and Mogens Bjerre explain how the concept of the dyad (i.e., mutuality, or "you and me") is quickly becoming a fundamental principle in marketing. The authors suggest that understanding customer relationships, value co-creation, and...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Berlin, Heidelberg :
Springer Berlin Heidelberg : Imprint: Springer,
2009.
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| Edición: | 2nd ed. 2009. |
| Temas: | |
| Acceso en línea: | Texto Completo |
MARC
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|---|---|---|---|
| 001 | 978-3-642-03243-1 | ||
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| 005 | 20220118214835.0 | ||
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| 024 | 7 | |a 10.1007/978-3-642-03243-1 |2 doi | |
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| 100 | 1 | |a Hougaard, Soren. |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
| 245 | 1 | 4 | |a The Relationship Marketer |h [electronic resource] : |b Rethinking Strategic Relationship Marketing / |c by Soren Hougaard, Mogens Bjerre. |
| 250 | |a 2nd ed. 2009. | ||
| 264 | 1 | |a Berlin, Heidelberg : |b Springer Berlin Heidelberg : |b Imprint: Springer, |c 2009. | |
| 300 | |a XIII, 223 p. |b online resource. | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 505 | 0 | |a The Relationship Aspect of Marketing -- A Systematic Approach to the Buyer-Seller Relationships -- The Economics of Customer Relationships -- Customer Loyalty and Business Economics -- The Driving Forces of Customer Relationships -- Supplier Relationship Levels - Consequences and Contents -- Relationships in Different Environments -- The Individualised Approach to Relationships -- The Sales Centre -- Relationship Marketing Strategy. | |
| 520 | |a In "The Relationship Marketer", Søren Hougaard and Mogens Bjerre explain how the concept of the dyad (i.e., mutuality, or "you and me") is quickly becoming a fundamental principle in marketing. The authors suggest that understanding customer relationships, value co-creation, and customised business models in which effectiveness is evaluated on an individualised basis leads to outstanding business performance. Based on these principles the authors present a concrete and practically manageable framework for implementation. Readers will find surprising, useful, and applicable marketing models, typologies and tools, as well as guides to the systematic generation of strategic opportunities. "The Relationship Marketer" will be valuable reading for students and professionals in sales and marketing, as well as anyone seeking insights into dyadic market forces, which are moving industry beyond the outdated perspective of treating all customers equally. | ||
| 650 | 0 | |a Customer relations-Management. | |
| 650 | 0 | |a Marketing. | |
| 650 | 1 | 4 | |a Customer Relationship Management. |
| 650 | 2 | 4 | |a Marketing. |
| 700 | 1 | |a Bjerre, Mogens. |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
| 710 | 2 | |a SpringerLink (Online service) | |
| 773 | 0 | |t Springer Nature eBook | |
| 776 | 0 | 8 | |i Printed edition: |z 9783642032448 |
| 776 | 0 | 8 | |i Printed edition: |z 9783642444203 |
| 776 | 0 | 8 | |i Printed edition: |z 9783642032424 |
| 856 | 4 | 0 | |u https://doi.uam.elogim.com/10.1007/978-3-642-03243-1 |z Texto Completo |
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| 950 | |a Business and Economics (SpringerNature-11643) | ||
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