Working with India The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry /

Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey o...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Messner, Wolfgang (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2009.
Edición:1st ed. 2009.
Temas:
Electronic data processing-Management.
Industrial organization.
Personnel management.
Ethnology.
Culture.
IT Operations.
Industrial Organization.
Human Resource Management.
Regional Cultural Studies.
Acceso en línea:Texto Completo

MARC

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245 1 0 |a Working with India  |h [electronic resource] :  |b The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry /  |c by Wolfgang Messner. 
250 |a 1st ed. 2009. 
264 1 |a Berlin, Heidelberg :  |b Springer Berlin Heidelberg :  |b Imprint: Springer,  |c 2009. 
300 |a XIV, 178 p.  |b online resource. 
336 |a text  |b txt  |2 rdacontent 
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505 0 |a Why Intercultural Competency? -- India - the Country -- The Society and Culture in India -- India's IT & BPO Industry -- Human Resources -- Interactions with India -- Conducting Offshore Projects -- Use of Expatriates -- Recommendations for Effective Collaboration. 
520 |a Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently creates. Being both academically well researched and an account of the author's many years of personal experience in India, the book opens with a description of cultural dimensions that help to break down culturally driven matters. It provides background information about India as a country and a social system. Examining the development and current status of India's IT and BPO industry, it moves on to describe the dynamics of its workforce. The book then provides practical information on how to communicate, negotiate, and interact with Indian colleagues, and intelligently utilize expatriates. It closes by formulating recommendations for a more effective collaboration. 
650 0 |a Electronic data processing-Management. 
650 0 |a Industrial organization. 
650 0 |a Personnel management. 
650 0 |a Ethnology. 
650 0 |a Culture. 
650 1 4 |a IT Operations. 
650 2 4 |a Industrial Organization. 
650 2 4 |a Human Resource Management. 
650 2 4 |a Regional Cultural Studies. 
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773 0 |t Springer Nature eBook 
776 0 8 |i Printed edition:  |z 9783642100338 
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