Information Systems Outsourcing Enduring Themes, Global Challenges, and Process Opportunities /

The notion of outsourcing - making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts - has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramati...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Hirschheim, Rudy (Editor ), Heinzl, Armin (Editor ), Dibbern, Jens (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2009.
Edición:3rd ed. 2009.
Temas:
Business information services.
Management.
Industrial organization.
IT in Business.
Organization.
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • Overview
  • Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing
  • Traditional IT Outsourcing
  • Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship
  • Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective
  • Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997-2007
  • Information Technology Workforce Skills: The Software and IT Services Provider Perspective
  • Is There an "Information Technology Outsourcing Paradox"?
  • A Story of IT Outsourcing from Early Experience to Maturity
  • Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model
  • The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study
  • Firm Strategic Profile and IT Outsourcing
  • In Context Outsourcing: Between Solution Making and Context Making
  • Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors
  • IT Offshoring
  • Offshoring and Outsourcing in the PC Industry: A Historical Perspective
  • The State of IS Research on Offshoring
  • Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams
  • Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge
  • Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics
  • Turnover Intentions of Indian IS Professionals
  • Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes
  • A US Client's Learning from Outsourcing IT Work Offshore
  • The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German-Indian Application Development Projects
  • Determinants of Service Quality in Offshore Software Development Outsourcing
  • Business Process Outsourcing
  • The Impact of Process Standardization on Business Process Outsourcing Success
  • Offshore Business Process Outsourcing to India: Two Australian SME Case Studies
  • From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health Care.

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