Management by Measurement Designing Key Indicators and Performance Measurement Systems /

A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep "normative&qu...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Franceschini, Fiorenzo (Autor), Galetto, Maurizio (Autor), Maisano, Domenico (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2007.
Edición:1st ed. 2007.
Temas:
Strategic planning.
Leadership.
Industrial organization.
Operations research.
Business information services.
Security systems.
Business Strategy and Leadership.
Organization.
Operations Research and Decision Theory.
IT in Business.
Security Science and Technology.
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • Quality and process indicators
  • Indicators criticalities and curiosities
  • The condition of uniqueness in process representation
  • Performance indicators properties
  • Designing a performance measurement system
  • Indicators, measurements, preferences and evaluations: a scheme of classification according to the representational theory.

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