Outsourcing to India The Offshore Advantage /

Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled services. Many corporate leaders seek to reduce their costs, other wish to improve service quality, but not many understand India on their first visit and some are confused by clashes of cul...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kobayashi-Hillary, Mark (Autor)
Autor Corporativo: SpringerLink (Online service)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2005.
Edición:2nd ed. 2005.
Temas:
Management.
Electronic data processing-Management.
Business information services.
IT Operations.
IT in Business.
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • to India
  • First Impressions
  • Indian History and Religion
  • Contemporary Indian Politics
  • Culture and Food
  • Domestic Travel
  • Security Concerns
  • The Outsourcing Industry in India
  • The Outsourcing Drivers
  • The Major Industry Players in India
  • Ownership Models and Partnership
  • The Major Outsourcing Locations
  • Industry Associations and Research Bodies
  • How to Organise the Outsourcing Process
  • Management Checklist Introduction
  • Outsourcing Objectives
  • Destination India
  • Outsourcing Flavours
  • Success Criteria
  • Vendor Selection
  • Legal Contract Arrangement
  • Quality and the Service Level Agreement
  • Migration and Knowledge Transfer
  • Culture and Communication
  • Adapt the Organisation
  • Employee Transition and Exit Management
  • The Risk Factors
  • Future Potential.

Ejemplares similares