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Managing Reputation in The Banking Industry Theory and Practice /

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Dell'Atti, Stefano (Editor ), Trotta, Annarita (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2016.
Edición:1st ed. 2016.
Temas:
Acceso en línea:Texto Completo
Tabla de Contenidos:
  • Frontmatter. - Part I: Theoretical Foundations.
  • Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. - Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships
  • Part II: Learning From Case Studies
  • Chapter 3: The Libor Case And Focus On Barclays
  • Chapter 4: The Case Study Of Goldman Sachs
  • Chapter 5: The Case Study Of Lehman Brothers
  • Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders' Perceptions Into Business Planning And Strategies
  • Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation
  • Part III: From Experience To Knowledge
  • Chapter 8: Managing Reputation: Reflections And Operational Suggestions.