Managing Reputation in The Banking Industry Theory and Practice /
The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify...
Clasificación: | Libro Electrónico |
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Autor Corporativo: | |
Otros Autores: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Cham :
Springer International Publishing : Imprint: Springer,
2016.
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Edición: | 1st ed. 2016. |
Temas: | |
Acceso en línea: | Texto Completo |
Tabla de Contenidos:
- Frontmatter. - Part I: Theoretical Foundations.
- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. - Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships
- Part II: Learning From Case Studies
- Chapter 3: The Libor Case And Focus On Barclays
- Chapter 4: The Case Study Of Goldman Sachs
- Chapter 5: The Case Study Of Lehman Brothers
- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders' Perceptions Into Business Planning And Strategies
- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation
- Part III: From Experience To Knowledge
- Chapter 8: Managing Reputation: Reflections And Operational Suggestions.