Social Media for Government Services

This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific t...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: SpringerLink (Online service)
Otros Autores: Nepal, Surya (Editor ), Paris, Cécile (Editor ), Georgakopoulos, Dimitrios (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cham : Springer International Publishing : Imprint: Springer, 2015.
Edición:1st ed. 2015.
Temas:
Social sciences-Data processing.
Computer Application in Social and Behavioral Sciences.
Acceso en línea:Texto Completo

MARC

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245 1 0 |a Social Media for Government Services  |h [electronic resource] /  |c edited by Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos. 
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300 |a XII, 409 p. 104 illus., 91 illus. in color.  |b online resource. 
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505 0 |a Social Media in Government Services: An Introduction -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation -- Social Media Policy in Turkish Municipalities: Disparity between Awareness and Implementation -- Detecting Bursty Topics of Correlated News and Twitter for Government Services -- Gamification on the Social Web -- A Lexical Resource for Identifying Public Services Names on the Social Web -- Multi-Hazard Detection by Integrating Social Media and Physical Sensors. 
520 |a This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers. 
650 0 |a Social sciences-Data processing. 
650 1 4 |a Computer Application in Social and Behavioral Sciences. 
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700 1 |a Paris, Cécile.  |e editor.  |4 edt  |4 http://id.loc.gov/vocabulary/relators/edt 
700 1 |a Georgakopoulos, Dimitrios.  |e editor.  |4 edt  |4 http://id.loc.gov/vocabulary/relators/edt 
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